Purple Switch Case

1: Adult supervision is required.
2: Small parts might have choking hazard. Be careful not to swallow them.
3: Beware of sharp accessories.
4: Age zone: 15 years old or above.
5: Please do not litter products ,we should protect the environment.
6: No refund or return after we open a blind box for any reasons.
7: Due to different measurement methods, the product size has an error of 1-3cm, which is within the normal range.
8: The color of the product is affected by factors such as lighting, monitor screen, camera, etc., and the picture will be slightly different from the real object. The picture and size are for reference only, and the actual object shall prevail.

If any problems with your order, pls provide the information as follows:
1. unboxing packaging video for your order
2. order record/order number
3. screenshot for the order during live streaming
4. what you are missing from the mentioned order package
Sincerely apologize and we will get back with solution with all info you provided.

Customer Service Email: contact@toybeta.com

Blind Box refers to the type of packaging that keeps the collectible toy as a mystery until it is opened. Blind boxes typically come in series that shows a collection; some figurines are rarer to find than others, these are referred to as "secret", "hidden" or "chase" figures.
If there is a secret figure in the Blind Box, one basic figure might be replaced randomly.

Shipping & Delivery

Delivery Time=Processing Time(1-2 days)+Shipping Time(7-15 days)

PLEASE NOTE The shipping time of some anime figures is 30-40 business days, you can check the shipping time of product at checkout.

Shipping Fee

Free shipping on orders over $50.

You can choose the shipping method during checkout:

-Standard Shipping: $5.99~$8.99
Delivery usually takes 7-15 business days.

-Expedited Shipping: $14.99
Delivery usually takes 6-12 business days.

PLEASE NOTE, due to COVID-19 your order may be delayed. Our team is taking extra steps to ensure safety during these times and fulfillment lead times may take up to 7 business days at this time. 

To Track Your Order

Once your order has shipped, you will receive a shipping confirmation email with your tracking information inside. Please note that it may take up to 48-72 hours for your tracking information to update on the carrier's tracking website.

You can easily track your ordered item from our website

https://toybeta.com/pages/track-order